We want your order to reach you as smoothly as possible, so here's everything you need to know about how we get it to you.

 

Where we ship

We ship throughout Australia and worldwide.

 

Processing times

Orders are packed and dispatched within 1–2 business days. During busier periods or sale events this can take a little longer, and we'll always let you know if there's a delay.

 

Delivery times and costs

All orders are dispatched from Australia. Once your parcel leaves us, delivery times depend on where in the world you are.

 

Within Australia

Service      Estimated delivery     Cost

Standard   3–7 business days.    $15

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Free standard shipping on Australian orders over $100.

 

International

 

Destination       Estimated delivery    Cost

New Zealand    6–12 business days.  $40

Asia Pacific      7–14 business days   $40

UK & Europe    10–18 business days. $40

USA & Canada 10–18 business days. $40

Rest of world   12–21 business days.  $40

 

Tracking your order

Once your order is on its way, we'll email you a tracking number so you can follow its journey to your door.

 

Missing or delayed parcels

If your order hasn't arrived within the estimated window, drop us a line at [email] and we'll chase it up with the courier straight away.

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Incorrect addresses

Please double-check your delivery details at checkout. We can't be held responsible for parcels sent to an address entered incorrectly, though we'll always do our best to help sort things out.

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If you have any queries or concerns please don't hesitate to contact us.