PRIVACY POLICY
Sailing Nation is committed to providing quality services to you, and this policy outlines our ongoing obligations in respect of how we manage your Personal Information.
We have adopted the Australian Privacy Principles (APPs) contained in the Privacy Act 1988 (Cth) (the Privacy Act). The APPs govern the way in which we collect, use, disclose, store, secure, and dispose of your Personal Information.
A copy of the Australian Privacy Principles may be obtained from the website of the Office of the Australian Information Commissioner at www.oaic.gov.au.
What is Personal Information and why do we collect it?
Personal Information is information or an opinion that identifies an individual. Examples of Personal Information we collect include:
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Names
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Addresses
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Email addresses
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Phone numbers
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Payment details (processed securely via third-party providers)
This Personal Information is obtained in various ways including:
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Through account registration or purchases via our website www.sailingnation.com
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By email, forms, or other correspondence
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From cookies and website analytics
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From third parties such as secure payment providers
We collect your Personal Information for the primary purpose of providing our services to you (including sailing merchandise sales and online academy subscriptions), providing information to our clients, and marketing. We may also use your Personal Information for secondary purposes closely related to the primary purpose, in circumstances where you would reasonably expect such use or disclosure.
You may unsubscribe from our mailing/marketing lists at any time by contacting us in writing.
Sensitive Information
Sensitive information is defined in the Privacy Act to include information or opinion about such things as an individual's:
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Racial or ethnic origin
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Political opinions
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Membership of a political association
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Religious or philosophical beliefs
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Membership of a trade union or professional body
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Criminal record
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Health information
Sensitive information will be used by us only:
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For the primary purpose for which it was obtained
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For a secondary purpose directly related to the primary purpose
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With your consent
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Where required or authorised by law
Third Parties
Where reasonable and practicable, we will collect your Personal Information only from you. However, in some circumstances we may be provided with information by third parties (for example, secure payment processors or shipping providers). In such cases, we will take reasonable steps to ensure you are made aware of the information provided to us.
Disclosure of Personal Information
Your Personal Information may be disclosed in circumstances including the following:
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Third parties where you consent to the use or disclosure
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Where required or authorised by law
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Security of Personal Information
Your Personal Information is stored in a manner that reasonably protects it from misuse, loss, unauthorised access, modification, or disclosure.
When your Personal Information is no longer needed for the purpose for which it was obtained, we will take reasonable steps to destroy or permanently de-identify it. However, most Personal Information is or will be stored in client files, which will be kept by us for a minimum of 7 years.
Access to your Personal Information
You may access the Personal Information we hold about you and request to update and/or correct it, subject to certain exceptions. If you wish to access your Personal Information, please contact us in writing.
Sailing Nation will not charge a fee for your access request, but may charge an administrative fee for providing a copy of your Personal Information.
In order to protect your Personal Information, we may require identification before releasing the requested information.
Maintaining the Quality of your Personal Information
It is important to us that your Personal Information is accurate and up to date. We will take reasonable steps to ensure that your information is correct. If you find that the information we hold is not current or is inaccurate, please notify us as soon as possible so we can update our records.
Policy Updates
This Policy may change from time to time and will always be available on our website.
Privacy Policy Complaints and Enquiries
If you have any queries or complaints about our Privacy Policy, please contact us at: